Missouri does not publish a statewide Saturday or Sunday tow-yard schedule. What the statute does require is weekday availability: a storage company must be open or available to customers at least 10 hours each weekday, not counting federal holidays, and it must keep a 24-hour phone. If you are staring at a locked gate on Saturday, that weekday rule is the starting point, not a promise the lot will open for you this afternoon.
Weekday hours are the rule. Weekend hours are not in the statute.
RSMo 304.154 is the section that governs a towing company’s public face. It requires a visible business address, secure lighted storage, a 24-hour telephone, published rate sheets, and that 10-hour weekday availability. It does not name Saturday hours. It does not name Sunday hours. It does not name a Springfield lot’s weekend window.
That gap is the whole point of this page. Our tow yard storage fees article covers daily rates, the 30-day title clock, and the rule that storage cannot accrue on days the facility was closed. This page is the retrieval-timing question those posts leave open: can you actually get the car this weekend.
A 24-hour phone is not the same as a 24-hour counter. The statute requires the phone. It does not require a clerk in the lot on Sunday. Call the company named on the tow paperwork and ask whether they will release a vehicle today. Write down the name, the time, and the answer.
Storage charges cannot accrue on days the facility was closed or unavailable for retrieval. If a yard tells you it was closed Saturday and Sunday, those days should not appear as billed storage under 304.154. Ask for the rate sheet and the days they counted. Keep the answer.
Quick Tow Springfield is a referral service. We own no trucks and run no storage lot. We did not take the car, and you will not pick it up from us.
A Springfield police tow can stall at the lobby, even if a lot is open
A police-ordered tow in Springfield is a different pile of paper from a tow you requested. Under the city’s single-contractor deal, custody tows go to Henry’s Towing Service, LLC, at 2806 S Farm Road 115 in Brookline. The verified contract term ran February 1, 2025 through January 31, 2026, with a city option to renew. Treat that schedule as the last verified term, not a quote for today.
Before you drive Farm Road 115, you still need a release form. Springfield Police issue that form in person, during lobby hours, at Headquarters on E. Chestnut Expressway or the South District Station on W. Battlefield Road. Those lobbies are Monday through Friday. Headquarters is 7 a.m. to 5 p.m. South District is 7 a.m. to 3 p.m. Hold checks at Headquarters are also a weekday window, 7 a.m. to 7 p.m.
That is why a Saturday police-tow retrieval often fails before the lot even enters the picture. The city process starts at a weekday desk. The Brookline lot cannot skip that form. Use the city’s Obtain My Impounded Vehicle page for the current steps. Do not assume an old contract date still governs the fee you will pay.
The walkthrough for finding the car, the form, and the Brookline payment is in how to find your towed car in Springfield. Where the car sits is where police-towed cars go. This page only answers when you can stand at a counter.
This page could not confirm Henry’s Saturday hours, Sunday hours, or a holiday schedule. None of those appear in the approved claims file. Call the company named on your paperwork, and use the city page above for a police-ordered tow. Do not treat this brand as the yard.
A private tow sits at the operator’s lot, not the city contractor’s
If you called a truck, or a property manager did, the car is usually at that operator’s storage, not Brookline. Springfield Police will not tow from apartment or rental lots at a landlord’s request unless there is a genuine hazard. Those jobs follow the private-property track, and the paperwork names a different company.
Ask three things before you drive:
- Who ordered the tow: police, a property owner, or you
- The company name and the lot address on the notice
- Whether that company will release a vehicle today, and what ID and payment they accept
Missouri requires storage facilities to accept cash and make change. Local governments may set maximum charges. The state does not set a statewide dollar cap. The Springfield city-contract figures are for police-ordered tows under that contract. They are not a private-lot weekend price list.
A Nixa, Ozark, Republic, or Branson removal is not automatically Henry’s. Greene County does not publish a dedicated sheriff impound lot that this page can name. Start with the agency or company on the notice.
If the car still needs a ride after you get it out, that is a new job. The operators we dispatch handle emergency towing. If the original move was a private-lot removal you now need to understand, see private property towing.
What to check before you drive to the lot
Do not leave for Brookline, or for any other lot, until you know the car is actually releasable today.
For a Springfield police-ordered tow:
- Confirm there is no investigative hold, using the city’s process
- Confirm you can collect the release form. That is a weekday lobby step
- Confirm the Brookline lot will take the form, your ID, proof of ownership, and payment today
- Bring government photo ID and proof of ownership. Personal property stays with the vehicle
For any other tow:
- Call the 24-hour number on the paperwork
- Ask whether they are available for retrieval today
- Ask which days they will bill, and whether weekend days are closed days
- Ask cash, card, and after-hours rules in their own words
Missouri’s 30-day figure is the title-transfer clock under RSMo 304.156, not a police hold that keeps the gate shut until day 30. Waiting through a weekend because the lobby is closed is painful. Waiting weeks because the title clock is running is how the car leaves your name.
When to call us
Call us when the car is already yours again and it will not roll, or when you need a truck you chose rather than a city contractor. Quick Tow Springfield matches you with an independent local operator. The operator sets the price before anyone is sent. The line takes calls 24 hours a day at (417) 221-8911. After a notice, the call is recorded.