Private property towing. Done by the book.

Yes, when done right. Missouri's private-property towing statute (RSMo 304.157) sets three paths: a vehicle abandoned on owner-occupied residential property of 4 units or fewer can be towed once police are notified and 10 hours pass; on any other private property, once police are notified and 96 hours pass; or, if the lot has compliant signage, no wait or notification is required at all. Signs must be at least 17 by 22 inches with 1-inch lettering, state that vehicles are removed at the owner's expense, and disclose the maximum towing and storage fee plus a phone number for the vehicle's location. Towing in violation of this statute is a class C misdemeanor. The operators we send follow those rules. This brand does not patrol lots and does not tow.

Yes. HOAs are the most common private-property client. The operator audits the existing signage, updates the parking rules with the board, and sets a patrol schedule that fits the community. Board members do not make the call, the operator does, per the agreed rules. That keeps the board out of personal liability.

This brand does not tow. An operator can only remove a vehicle under RSMo 304.157: compliant signage, or the 10-hour or 96-hour wait after police are notified. If the property already has an agreement with an operator, the property manager (or a designated contact) calls, confirms the vehicle and the violation, and we line up that operator. Without that statutory path, there is no legal private-property tow.

They pay the release fee at the operator's lot and get the car back, with full paperwork. It is rare, because an operator only tows after the wait time and the sign check. If a resident calls in a good-faith mistake (permit in glove box, etc.), the release is handled professionally and the situation documented. Property managers can also preauthorize per-vehicle exceptions.

That's a different process. Springfield runs police-ordered tows through a single city contractor, Henry's Towing Service, under the current city contract. Call SPD Headquarters at (417) 864-1810 (Monday-Friday, 7 a.m. to 7 p.m.) to confirm there's no investigative hold, then pick up a release form in person at SPD Headquarters (321 E. Chestnut Expressway) or the South District Station (2620 W. Battlefield Road) with a photo ID and proof of ownership. From there you pay Henry's Towing directly at their Brookline lot. We're not affiliated with the city contract, but once your car is released, call us for the tow.