How to dispute a tow in Galloway
Think a tow near Galloway was wrong? Missouri law gives you a real deadline and real leverage.
What Missouri law says
Missouri doesn't run one statewide towing-complaint hotline, but the statutes that exist give you real, specific leverage if a company or property owner got it wrong. If your car was towed after the state searched title records and the towing company sent certified-mail notice, you have 10 days from that notice under RSMo 304.156 to file a court petition contesting the tow, or you can reclaim the car sooner by posting bond and paying the charges. For a private-property tow specifically, RSMo 304.158 requires written authorization from the property owner before a car can be removed at all, and the tower is liable for any damage caused during removal or storage. If a company removes a vehicle without proper authorization, it owes 4 times the towing and storage charge in damages, and a knowing violation is a class A misdemeanor. Separately, towing from private property without meeting the wait-period or signage requirements in RSMo 304.157 is a class C misdemeanor for whoever ordered it. If you were overcharged relative to what the property owner or local government actually authorizes, or the car was removed without written authorization, those are two of the clearest grounds for a dispute. For a car towed by Springfield police that landed at Henry's Towing, SPD's non-emergency line, (417) 864-1810, is the right first call for records or questions about the tow itself. Quick Tow Springfield is a referral service that connects you with private tow operators, not a court or the police. We can't resolve someone else's dispute or waive fees, but we can help with transport once it's sorted out.
How it works in Galloway
- 1 Check whether you were notified properly
A tow processed through the state has to reach you by certified mail with the storage location and charges. Missing or late notice matters under RSMo 304.156.
- 2 Know your 10-day window
From the date of that notice, you have 10 days to file a court petition contesting the tow, or you can reclaim the car sooner by posting bond and paying the charges.
- 3 Check for proper authorization
A private-property tow needs written authorization from the property owner. No authorization on file is a real violation under RSMo 304.158.
- 4 Know the overcharging and damage remedies
A tower that removes a vehicle without proper authorization owes 4 times the towing and storage charge in damages, and it's liable for any damage caused.
- 5 Call SPD for records
For a tow SPD ordered, the non-emergency line, (417) 864-1810, is the right first call for paperwork or questions about the tow itself.
- 6 Retrieve your vehicle and keep your paperwork
Keep the invoice and any notice you received. Quick Tow Springfield can't resolve someone else's dispute since we're not the yard.
What this looks like around Galloway
A disputed tow in Galloway usually traces back to the city's contract with Henry's Towing. Call SPD's non-emergency line, (417) 864-1810, for records on the tow itself.
A Galloway tow sits inside Springfield city limits, so a police-ordered tow here routes through the City of Springfield's current towing contract: Henry's Towing Service, LLC, 2806 S Farm Road 115 in Brookline, (417) 882-4559, under the contract term running Feb 1, 2025 through Jan 31, 2026. The posted rate is $90.00 plus $30.00 per day storage for a small vehicle, $175.00 plus $50.00 per day for a large single unit, that's the city contract's rate for a police-ordered tow, never our price. Call SPD Headquarters at (417) 864-1810 first to confirm there's no investigative hold, then get a release form in person at SPD HQ (321 E. Chestnut Expressway) or the South District Station (2620 W. Battlefield Rd), and pay Henry's directly at their Brookline lot. Galloway is an in-town Greene County neighborhood inside city limits, so the same Henry's Towing process applies here as anywhere else in Springfield.
Galloway is a quiet in-town neighborhood built on a piece of highway history: the combined US-60/US-65 alignment ran directly through here from 1945 into the 1950s, before the modern freeways bypassed it and left Galloway as a residential pocket about half a mile north of the old junction. Lone Pine Avenue and the Galloway Creek Greenway still carry the local traffic today. Sequiota Park, a spring-fed lake and former fish hatchery that now anchors the greenway trailhead, draws steady weekend park traffic, and the small Galloway Village commercial strip serves the surrounding older housing stock. This was unincorporated Greene County land before it was annexed into the city, and the mature neighborhood still carries an older vehicle fleet that breaks down at a steadier clip than newer subdivisions elsewhere in the metro. Operators cover Sequiota Park, the Galloway Village strip, and the surrounding residential streets, running wheel-lift for most calls in this low-traffic, mostly residential pocket.
Common Galloway questions
How long do I have to dispute a tow in Galloway?
Under RSMo 304.156, you have 10 days from your certified-mail notice to file a court petition contesting the tow, or you can reclaim the car sooner by paying and posting bond.
What happens if a company towed my car without authorization in Galloway?
Under RSMo 304.158, that tower owes 4 times the towing and storage charge in damages, and a knowing violation is a class A misdemeanor.
Who do I call about a tow SPD ordered in Galloway?
SPD's non-emergency line, (417) 864-1810, handles records and questions about a police-ordered tow.
Can Quick Tow Springfield settle my tow dispute in Galloway?
No. We're a referral service that connects you with private tow operators, not a court or the police. We can't resolve a dispute or waive fees, but we can help with transport once it's resolved.
Related help for Galloway
Disputing a tow in the rest of the Springfield Core area
Need your car towed once it's released in Galloway?
We can't waive the yard's fees. We can line up an operator the moment it clears.